Nearly half of book industry professionals are using artificial intelligence tools for work, but 98% report significant ...

VANCOUVER, BC, Sept. 23, 2025 /CNW/ - Comm100, the AI-powered customer engagement platform trusted by leading enterprise organizations, is proud to unveil three intelligent solutions that eliminate op ...

TP in the Philippines, a global leader in digital business services, was recently recognized as one of the pioneering ...

The Department of Homeland Security (DHS) celebrated major recognition at the 8th Annual Service to the Citizen Awards, ...

People with disabilities who visit the Clark County Courthouse face multiple barriers. Most of the building’s doors aren’t motorized, the only entrance ramp is at the back of the building and access t ...

James McCament, Chief Digital Transformation Officer at U.S. Customs and Border Protection (CBP), has been named 2025 ...

Nintendo of America has made the decision to outsource its customer support services, resulting in hundreds of contractors losing their jobs amid concerns Nintendo’s customer support will suffer as ...

Recently, Airways had the opportunity to visit ifly, the training centre of one of India’s largest airlines, IndiGo.

You first need to think of systems, not hacks. You need to engineer your processes and create playbooks for everything.

Ever wonder which restaurant chains you'll get the best service at? We scoured the internet to find out which ones customers ...

Starbucks CEO Brian Niccol wants to win spending-conscious customers over with great service and beverages, he said Tuesday.

Boost fixed operations success with Jeff Cowan’s people-focused strategies, training, and tools for dealerships.