Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.

Starbucks is planning to cut its food and beverage offerings by 30 per cent over the course of this year to simplify ...

Earlier this month, the 54-year-old company shared plans to implement a Coffeehouse Code of Conduct where only paying ...

Starbucks announced plans to cut out 30% of its menu items by later this year on its most recent investor call, according to ...

Starbucks tested out “panic buttons” at five locations to protect baristas during unsafe situations, the company says. The ...

The coffee giant has introduced a number of ways to deal with certain customers, with the most recent one being the ...

Starbucks announced the return of free refills for customers who stick around its coffee shops, after the chain faced ...

According to CNN, Starbucks baristas will soon return to hand-writing customers’ names in Sharpie on their cups, a practice ...

Starbucks fans can now get free refills for some drinks — but not all. The coffee chain is also bringing back its self-serve ...

Starbucks is bringing back free refills and a condiment station, but there are few rules to be able to use these services.

Starbucks is looking at several new methods to remove customers who sit in its branches or use its toilets without buying ...

Starbucks is bringing back select "coffeehouse amenities" like free refills for in-customers and condiment bars in Michigan. Here's what to know.