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  1. Server outage – ARK: Survival Ascended

    A customer support representatives will not be able to assist with issues regarding server outage. Instead of submitting a support ticket, we advise you to fill out this form. A server administrato...

  2. What is Pillaring? - ARK: Survival Ascended

    What is Pillaring? Pillaring is an act of placing pillars in an area to reserve the land. What can be done about Pillaring? On PvE mode, players cannot damage structure. We advise you to submit a...

  3. Disciplinary bans and developer wipes - ARK: Survival Ascended

    Disciplinary actions such as a ban and developer wipe are associated with actions that do not uphold the ARK Survival Ascended Code of Conduct. Can I appeal ban or developer wipe? Disciplinary actions …

  4. Discord Ban Appeal - ARK: Survival Ascended

    We understand that bans can sometimes be a misunderstanding or result from unexpected circumstances. If you believe your ban was unjust or you would like to request reconsideration, we …

  5. What is Tribe insiding? - ARK: Survival Ascended

    What is Tribe insiding? Tribe insiding is when a player joins a tribe with the intention of demolishing everything while the Tribe members are offline. What can I do to prevent Tribe insiding? We...

  6. Customer Support Services Temporarily Suspended – ARK: Survival …

    Sep 30, 2024 · Due to unforeseen circumstances, we have temporarily suspended our customer support services. Rest assured, we're working diligently to resolve any issues promptly. We appreciate your …

  7. How do I request a refund? - ARK: Survival Ascended

    A customer support representatives cannot assist with billing related inquiries. Please contact the appropriate support for all billing related inquiries. Steam Xbox PlayStation