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  1. Support : Swoop

    Swoop Getaways and partner bookings How can I cancel my Getaway booking? How can I make a change to my Swoop Getaway? I booked a flight and hotel separately, can I make it a Swoop …

  2. Swoop Pay Portal - Support Center - WestJet

    Please note that Swoop Pay Portal Support (Hyperwallet) can only assist with payment related inquiries and NOT with information about your flight, fees or luggage. There are two ways to verify the …

  3. Travelling with your family : Swoop

    Swoop’s ultra-low fares make it easy to bring your whole family on an adventure! Pack up and head towards the sunset – or at least to visit grandma – and take into consideration these tips along the …

  4. How many bags can I fly with? - Swoop

    You can fly with a maximum of four checked bags, one carry-on and one personal item. For dimensions, prices and examples click here.

  5. Swoop Pay Portal - Welcome

    The Swoop Pay Virtual Visa ® Prepaid Card is issued by Valitor hf. pursuant to license from Visa Europe Ltd. The Swoop Pay Virtual Visa ® Prepaid Card is issued by Pathward, Member FDIC, pursuant to …

  6. How do I book a car rental through FlySwoop.com? : Swoop

    Swoop customers get access to great car rental deals in every city Swoop operates in. Once you’ve booked your flight, on the confirmation page you’ll see links for car rental deals – simply click through …

  7. I didn't receive my flight itinerary - what do I do? : Swoop

    Check your junk mail or spam folder as sometimes messages can end up in there. Your work email may also have settings that filter Swoop's messages. Please check your email settings and ensure …

  8. Swoop Pay Portal - Resend Activation Email or Forgot Password?

    The Swoop Pay Virtual Visa ® Prepaid Card is issued by Valitor hf. pursuant to license from Visa Europe Ltd. The Swoop Pay Virtual Visa ® Prepaid Card is issued by Pathward, Member FDIC, pursuant to …

  9. I was denied boarding, can I get a refund for my flight? - Swoop

    Travellers denied boarding for reasons outside Swoop’s control, like having improper identification, missing check-in cut off times, medical distress or intoxication, are not eligible for compensation.

  10. What's the difference between a personal item and carryon?

    A personal item is one small bag that all travellers can bring on for free. Think small backpack, purse, laptop bag or briefcase. Your personal item must fit under the seat in front of you. The max …