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Myth: CNAs have limited responsibility. Reality: CNAs do *so much more* than basic care—they’re the backbone of patient support, often the primary point of contact for families and a key part of emotional and physical well-being. The Impact: When their role is underestimated, CNAs face unrealistic expectations and burnout, leading to high turnover. The Solution: Proper staffing, training, and clear communication of their vital role. APEX’s Turnover Management program helps by creating mentorship
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