2.7K views · 51 reactions | "Customer service is everything," says MTA bus operator trainer/instructor Harry Respass. While safety is always the first priority he teaches to his bus operator trainees, he says his overall goal is to get them to make customers feel like they are valued, treated well and welcomed back with every trip they take. | Maryland Transit Administration | Facebook
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5K views · 18 reactions | MDOT MTA launched 7 miles of new dedicated bus lanes and transit signal priority along North Ave in Baltimore to improve bus travel times and reliability. To park beside a dedicated bus lane on North Avenue, cross through the bus lane briefly to get to curbside parking. #NorthAvenueRising #MDOTmoves | Maryland Transit Administration | Facebook
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All 36 MTA Commuter Bus routes to remain intact
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