What to Expect When Calling 911 It is important to provide accurate and detailed information to the 911 call taker. The first thing they will ask is WHERE is it happening and WHAT is happening Once they have this information then they can enter a call for service into the Computer Aided Dispatch system (CAD) and deputies can now be dispatched to the call. Once a call is entered into the system, the call takers may ask you some additional questions to gather important details for responders. It i

We take for granted that when we call 911 help will arrive quickly wherever we are. However, that's not always the case, Dave Malkoff explains. | America's Morning Headquarters